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TERMS OF SERVICE
The agreement between your practice and RecallQ.
Last updated: 23 April 2026.
1. The service
RecallQ provides software that generates and sends patient recall messages on your instruction. You remain data controller; we act as data processor.
2. Subscription & payment
Monthly billing in AUD, in advance. GST is included in the price.
3. Cancellation
Cancel anytime from the dashboard. Billing ceases at end of month. 30-day data export window.
4. Acceptable use
You warrant each patient on your list has consented to receive messages from your practice (Spam Act 2003).
5. Uptime & support
We target 99.9% monthly uptime. Email support during AU business hours; priority on Growth/Pro plans.
6. Warranty & liability
To the extent permitted by the Australian Consumer Law, liability is capped at fees paid in the prior 12 months.
7. Governing law
NSW, Australia.